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Troubleshooting

Troubleshooting

If you’re experiencing technical issues while using Patchwork Hub, these handy tips can help you resolve them.

Basic Troubleshooting

Most technical issues can be easily fixed by following these simple steps:

  • Clear the cache and cookies of your browser. There are guides on how to do this in Chrome, Mozilla Firefox, Safari and Microsoft Edge.
  • Update your browser to its latest version. Patchwork Hub works on all internet browsers.
  • Log out of your Patchwork Hub account and log back in again.
  • Re-try what you were trying to do (uploading your profile picture, adding your CV/resume, searching for job openings, etc).

If you are still experiencing technical issues after completing these steps, please try the following:

  • Log into your account through an Incognito window on Google Chrome.
  • Re-try what you were trying to do (uploading your profile picture, adding your CV/resume, searching for job openings, etc).
  • If this does not resolve the issue, try using another browser.

If the issue persists, please contact us and describe the problem in detail. We’ll be happy to advise you further.

For other issues that may arise, the following articles may be helpful:

Forgotten your password?

How can I switch account type?

I can’t log into my account

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