Any Acas Office excluding London With an element of working from home. Please be aware that this role can only be worked in Great Britain and not overseas. You will be asked to express a location preference during the application process. Informal hybrid arrangements are available and the balance between home and workplace working is to be agreed with the line manager to achieve the right balance between collaboration, in-person engagement and flexibility.

Role Purpose:

• This role is suited to an individual with an analytical mind who is skilled in operating statistical software and interrogating data sources to carry out in depth analysis and then communicating their findings to colleagues across the business to improve policies, practices, and processes.
• The jobholder will provide information, analytical findings and recommendations to managers in a range of service areas, regarding operational performance, processes, demands and resources, to assist with operational planning, resource deployment and overall performance improvement. They will work together with members of the existing team to cover all the duties required of the role.

Main Accountabilities:

• Analyse and interpret data, prepare reports and interpret these for colleagues to inform management across a range of service areas regarding service performance and any scope for improvement.
• Identify statistical data to meet changing operational analysis needs and provide input into the strategic planning process for the organisation, including evidence required for the transformation of services.
• Design, run and update reports and create analytical pipelines using statistical analysis tools, including SQL, MS Power BI, MS Excel, R and other relevant packages.
• Support the implementation and practical application of quality assurance processes in relation to statistical and analytical reporting
• Work with colleagues to share insights, techniques, and good practice; promote the team and support a climate of continuous improvement across services, including HL, IDR and GPS.
• Help to prepare annual forecasts of demand for Acas services and the associated staffing requirement.
• Identify trends; areas requiring further investigation; and opportunities for improvement including the preparation of different/new reports which provide better/further insight.
• Utilise management information in the most beneficial way for Acas to inform senior management about performance and effectiveness of Acas operational activities and bring in the analysis of survey and other secondary source data where appropriate.
• Provide management information to and work with internal and external customers, including colleagues in the Research, Analysis and Insight team and analysts in BEIS, and supplement evidence emerging from other colleagues in Acas to help Acas meet its Strategic Aims.
• Provide corporate support to the Directorate including collating returns, ensuring deadlines are met, arranging meetings with colleagues in different teams as the need arises.
• Be willing to provide line management of Grade 10 members of staff if the opportunity arises.

Who we are

Acas exists to make working life better for everyone in Britain. We are the experts in workplace matters, were impartial, so were not on anyones side. That means were working for everyone to help prevent and resolve workplace issues.

Acas helps employers and employees by providing information, advice, training, conciliation and other services that prevent or resolve workplace problems.

Acas: Britains Workplace Experts

Acas has been recognised for its Diversity and Inclusion in the workplace from the Employers Network for Equality and Inclusion awards  Disability Confident Highly Commended; Pay Gap award winner and Overall winner for public sector organisations. Acas is committed to providing services and developing policies which embrace diversity, promote equality of opportunity and eliminate unlawful discrimination.

Technical:

Essential criteria:

We'll assess you against these technical skills during the selection process that are outline in the data analyst role profile (Role profile: data analyst Government Analysis Function (civilservice.gov.uk)):

• Data Analysis-Lead criteria
• Data visualisation
• Communicating insight
• Quality assurance and validation

Experience:

Essential criteria: 

• Experience of devising and using advanced data query, manipulation, and analysis techniques, with knowledge of relevant software packages and tooling to analyse and model data (such as SQL, MS Power Bi, MS Excel and MS Dynamics case management system).
• Experience in generating accurate and replicable data reporting and insight by the creation of analytical pipelines.
• High degree of skill in using all programmes contained within Office 365.
• Experience of contributing to the publishing and presenting of statistical data.
• Experience of working with and supporting the use of assurance models for statistical data and analysis.
• Good oral and written communication skills. The successful applicant will need to work closely with operational colleagues who do not have an analytical background and the ability to listen to and understand their needs and to communicate analytical findings and methods to a non-specialist audience will be critical to ensure organisational improvements are made from the data analysis.

Desirable Criteria 

• A good level of stakeholder relationship management skills 3
• Experience of mentoring and/or line management of geographically dispersed multidisciplinary, analytical teams

We'll assess you against these behaviours during the selection process:

• Changing and Improving
• Delivering at Pace
• Working Together

Alongside your salary of £35,312, Advisory, Conciliation and Arbitration Service contributes £10,229 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Were big believers in rewarding people for the amazing work they do, take a look at some of the fantastic benefits we offer: 

• Learning and Development;
• Health and wellbeing;
• Pension scheme;
• Cycle to work scheme;
• Childcare schemes;
• Interest free season ticket loans;
• Volunteering opportunities.

Could you ask for any more?

Youll have access to a Lifestyle website, where youll be able to grab savings over a wide range of products from holidays to your weekly shop. 

To find out more please check out - Working for Acas

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

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Job contact :

• Name : HR Recruitment Team
• Email : [email protected]
• Telephone : N/A

Recruitment team

• Email : [email protected]