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Business Support Officer

  • Public sector
  • Cambridge
  • 22/04/2025
  • £29,109.00 - £34,131.00 /yearly
  • Full Time & Permanent
Job expired!

Job Overview

Location

Cambridge

Job Type

Full Time & Permanent

Salary

£29,109 - £34,131 yearly

Date Posted:

22/04/2025

Expiration date:

01/05/2025

Additional Detail

Job ID

24817

Work Location

Office-based

Job Description

The United Kingdom Health Security Agency (UKHSA) is a system leader for health security; taking action internationally to strengthen global health security, providing trusted advice to government and the public and reducing inequalities in the way different communities experience and are impacted by infectious disease, environmental hazards, and other threats to health.
 
UKHSA's remit, as an agency with a global-to-local reach, is to protect the health of the nation from infectious diseases and other external threats to health. As the nation's expert national health security agency UKHSA will:
  • Prevent: anticipate threats to health and help build the nation's readiness, defences and health security
  • Detect: use cutting edge environmental and biological surveillance to proactively detect and monitor infectious diseases and threats to health
  • Analyse: use world-class science and data analytics to assess and continually monitor threats to health, identifying how best to control and mitigate the risks
  • Respond: take rapid, collaborative and effective actions nationally and locally to mitigate threats to health when they materialise
  • Lead: lead strong and sustainable global, national, regional and local partnerships designed to save lives, protect the nation from public health threats and reduce inequalities.

The Microbiology laboratory at Cambridge current provides services to Addenbrooke's, Royal Papworth, and the E&N Herts Hospitals, the surrounding district, and other NHS Laboratories. It has active research and epidemiological interests. The laboratory undergoes assessment against UKAS ISO 15189 standards, and has strong teaching interests.

Set on the outskirts of the university city of Cambridge, Addenbrooke's Hospital is one of the top hospitals in the UK and a thriving NHS Foundation Trust. Addenbrooke's is closely associated with leading educational providers including the University of Cambridge and is a major centre for biomedical research and education.

The department undertakes a wide range of manual and automated routine and specialist microbiological and molecular investigations, for clinical and public health service delivery. 

Job overview

Your key responsibilities will include to:

  • Provide high level administrative support to the team, including diary management and travel arrangements
  • Maintain a range of office management systems and processes
  • Use the functions of MS Office including Excel spreadsheets, databases, Word, and PowerPoint.
  • Contribute to and propose changes and improvements to local office management systems.
  • Maintain an efficient system for managing sustainable development records.
  • Maintain an efficient system for managing UKHSA's staff security files.
  • Act independently on day-to-day issues and to use own judgement within the autonomy and limitations of the post.
  • Promote the adherence to policies and procedures of UKHSA, and to its values and behaviours.
  • Manage the timely return of data for HR purposes, to include sickness absence reporting, and any other relevant information requested.
  • Maintain effective records of departmental resources to meet the needs of internal and external audit.
  • Manage administrative systems for the directorate including staff amendment forms, sickness and annual / special leave.
  • Organise meetings, prepare agenda's take notes and minutes and ensure follow-up action for meetings.
  • Responsible for ensuring that all UKHSA HR policies are adhered to , e.g. visiting working and flexible working requests.
  • Co-ordinate local documentation for new starters e.g. IT set up, plus general administrative support.

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The Job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary.

Person specification

Essential Criteria - you will be assessed on the below 9 essential criteria, which have been selected from the Job Description Document.

  • Communicate clearly and concisely both orally and in writing. Take time to consider the best communication channel to use for the audience, including making the best of digital resources and considering value for money
  • Significant administrative/ secretarial experience including developing, implementing, and maintaining office systems and handling sensitive information
  • Experience of organising meetings and producing supporting paperwork, including agendas, and taking minutes/action notes
  • Experienced at working under pressure handling multiple tasks and prioritising own workload
  • Ability to use finance systems and support financial analysis for reports
  • Ability to work without supervision working to tight and often changing timescales
  • Line management skills
  • IT skills and advanced Microsoft Office experience, including Word, Outlook, Excel
  • You work well as part of a team and strive to ensure the team pulls together and is effective

Alongside your salary of £29,109, UK Health Security Agency contributes £8,432 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
  • Learning and development tailored to your role
  • An environment with flexible working options
  • A culture encouraging inclusion and diversity
  • A Civil Service pension with an employer contribution of 28.97%

Selection process details

This vacancy will be assessed using a competency-based framework which will assess your knowledge and experience, and / or skills and abilities outlined in the essential criteria. 

You will be required to complete an application form. You will be assessed on the 9 essential criteria listed, and this will be in the form of a: 

  • Application form (Employer/ Activity history section on the application)
  • 1,000-word Statement of Suitability

This should outline how you consider your skills, experience, and knowledge, provide evidence of your suitability for the role, with reference to the essential criteria.

The Application form and Statement of Suitability will be marked together.

Please note that you will only be assessed on the essential criteria listed within the advert and not all those listed in the job description. 

Longlisting: In the event of a large number of applications we will longlist into 3 piles of:

  • Meets all essential criteria  
  • Meets some essential criteria  
  • Meets no essential criteria 

Piles Meets all essential criteria will be moved through to the shortlisting stage.

Shortlisting: In the event of a large number of applications we will shortlist on:

  • Significant administrative/ secretarial experience including developing, implementing, and maintaining office systems and handling sensitive information.

Please do not exceed 1,000 words. We will not consider any words over and above this number. If you are successful at this stage, you will progress to an interview.

Unfortunately, late applications will not be considered.

Please note you will not be able to upload your CV. You must complete the application form in as much detail as possible. Please do not email us your CV.

Feedback will not be provided at this stage.

Stage 2: Interview (competency based)

You will be invited to a (single) face to face interview. In exceptional circumstances, we may be able to offer a remote interview.

Knowledge, experience, skills & abilities will be tested at interview.

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. 

Location

This role is being offered as office based at our site in Cambridge.

If based at one of our labs, you will be required to have a Counter Terrorism Check security vetting check as a minimum.

For meaningful National Security Vetting checks to be carried out individuals need to have lived in the UK for a sufficient period of time. You should normally have been resident in the United Kingdom for the last 3 years as the role requires Counter Terrorism Check (CTC) clearance.

In exceptional circumstances UK residency less than the outlined periods may not necessarily bar you from gaining national security vetting and applicants should contact the Vacancy Holder/Recruiting Manager listed in the advert for further advice.

Eligibility Criteria 

Open to all external applicants (anyone) from outside the Civil Service (including by definition internal applicants).  

Reasonable Adjustments 

The Civil Service is committed to making sure that our selection methods are fair to everyone. 

To help you during the recruitment process, we will consider any reasonable adjustments that could help you. 

An adjustment is a change to the recruitment process or an adjustment at work.  

This is separate to the Disability Confident Scheme.  

If you need an adjustment to be made at any point during the recruitment process you should:  

Contact the recruitment team in confidence as soon as possible to discuss your needs.  

You can find out more information about reasonable adjustments across the Civil Service here: https://www.civil-service-careers.gov.uk/reasonable-adjustments/ 

Artificial Intelligence (AI) 

Your application may be rejected and/or you may be subject to disciplinary action if evidence of plagiarism is detected. Examples of plagiarism can include presenting the ideas and experience of others, or generated by artificial intelligence (AI), as your own. 

Organisation info

We pride ourselves as being an employer of choice, where Everyone Matters promoting equality of opportunity to actively encourage applications from everyone, including groups currently underrepresented in our workforce.    

UKHSA ethos is to be an inclusive organisation for all our staff and stakeholders. To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of our workforce and wider communities. We do this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all.   

Please visit our careers site for more information https://gov.uk/ukhsa/careers 

Internal Fraud check  

If successful for this role as one aspect of pre-employment screening, applicant's personal details - name, national insurance number and date of birth - will be checked against the Cabinet Office Internal Fraud Hub and anyone included on the database will be refused employment unless they can show exceptional circumstances. Currently this is only for External candidates to the Civil Service. 

International Police check

If you have spent more than 6 months abroad over the last 3 years you may need an International Police Check. This would not necessarily have to be in a single block, and it could be time accrued over that period.

Security

Successful candidates must undergo a criminal record check and a disclosure and barring security check.
 
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is counter-terrorist check (opens in a new window).

See our vetting charter (opens in a new window).
 
People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

  • UK nationals
  • nationals of the Republic of Ireland
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
  • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
  • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
 
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).
 
The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).
 
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact

Recruitment team

Further information

The law requires that selection for appointment to the Civil Service is on merit on the basis of fair and open competition as outlined in the Civil Service Commission's Recruitment Principles.
 
If you feel your application has not been treated in accordance with the Recruitment Principles, and you wish to make a complaint, in the first instance, you should contact UKHSA Public Accountability Unit via email: [email protected].
 
If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Visit the Civil Service Commission website: https://civilservicecommission.independent.gov.uk/

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