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Location: Cirencester Head Office/Hybrid

We are looking for someone who is highly technical and analytical, who is comfortable in a fast-paced environment, has a professional and diplomatic approach to work and is able to build strong relationships with multiple stakeholders.

Main Purpose of Job:

Infrastructure Senior Engineers play a critical role in the success of providing our community with a performant, reliable platform and are called upon to design and support the right solutions for the business needs. Beyond providing high standards of service and general support, they must effectively work in a consultative role for each project to make recommendations on the appropriate solution, to improve performance of the platform and to plan proactively for both internal and user driven changes and growth. The role requires a high degree of self-management, proactivity and positivity with regard to delivering internal objectives, take personal accountability, strong communication and technology acumen. Continual knowledge transfer, training and mentoring of less knowledgeable staff is expected.

As a senior engineer, a higher level of technical knowledge is required, with need to keep up to date on new tools and techniques, future technical roadmap recommendations and deputising for your manager.

Key Responsibilities of the Job:  

• To ensure that our infrastructure is available, safe and reliable to our end users and community and all expected activity to maintain the environments to achieve this is completed in the timescales required
• To work with, all members of Technology Operations, particularly Cloud Ops Engineers, Cyber, Network Engineers and other areas such as Solution Architects, Application Developers and Project teams to design the infrastructure for applications.
• To assess and deliver change for projects (internal to Technology Operations and to the wider business) – particularly complex change
• To provide guidance and support to other members of the team, enabling their technical development
• Perform operational activities as required within the estate (incident resolution and maintenance)
• Recommend and deliver cost savings and cost-effective solutions
• To maintain the cybersecurity stance of our IT infrastructure.
• A strong understanding of Microsoft & Azure platforms.
• Identify areas for automation and deliver automated functions.
• Act as a consultant for the technology area for complex problems and issues to help resolve incidents for challenging requirements.
• To ensure currency of knowledge of Microsoft applications and tools to enable recommendation for adoption and ensure improvement of services as the platform evolves.

Job Knowledge

• Microsoft Certified: Microsoft 365 Security Administrator (MS-500) or similar qualification desired
• Demonstrate at least 3 years of Microsoft practical experience supporting server workloads.
• Advanced experience of supporting Enterprise infrastructure including networks, firewalls, load balancing and Active Directory
• Experience with single sign-on identity providers (SAML2/Oauth2)
• Managing or working within hybrid-cloud enterprise level configurations
• Experience with security and backup applications and services
• Appreciation of traditional Data Centre management concepts and exposure to cloud migration initiatives
• Good understanding of monitoring services/products to leverage monitoring and event capabilities to trigger appropriate reactions desired
• Exposure to leveraging a successful balance between security, access control, and auditing capabilities in the cloud.
• Understanding of BAU maintenance activity is performed to the standard and timeliness required
• Understanding of High-Availability and Disaster recovery-based workloads

Flexible Working

We know that everyone works best in different ways, at different times and in different environments. We value all of our employees and appreciate that everyone is different, and at different stages within their career. Recognising this, we have introduced a hybrid working policy to provide greater flexibility for part-time work, job-sharing, remote working, and flexibility on hours. Our people are encouraged to work in a flexible way that suits their lifestyle, so please ask the question and start a conversation!

Research tells us that applicants (especially those from underrepresented groups) can be put off from applying for a role if they do not meet all the criteria or have been on an extended career-break. If you think you would be a good match for this role and can demonstrate some transferable experience please apply, regardless of whether you tick every box.

Why work for us?

Our Rewards

In addition to an attractive salary and eligibility to participate in the discretionary annual bonus opportunities, you will also receive an excellent benefit package including:

Non-Contributory Pension – 10% (increasing with length of service) with further pension matching 

• *Meaningful protection benefits with real value, such as 10X life cover, PHI, and critical illness.
•   Best in class terms and conditions including 6 months paid maternity and paternity leave.
•   Private Medical and Dental Insurance
•  28 days holiday entitlement plus bank holidays (based on full-time equivalent) with the option to buy and additional up to 5 days
•  Discretionary bonus scheme dependent on company and personal performance, varied by level

*Not applicable to fixed term contracts (standard uplift applies in lieu of the protection benefits)

Our Culture

Our culture is the glue that binds us together - It’s one of our biggest assets and one of the biggest reasons for our success. It’s underpinned by core values of doing the right thing, being the best version of ourselves and investing in long term relationships.

We want to embrace diverse backgrounds and experiences to connect with clients, solve problems and innovate. We raise our voice on the things that matter to us and drive change from the front. Contributing to our inclusive culture is vital, ensuring a space for everyone to be their authentic self, no compromises.

In all we do, we consider how our work affects the communities in which we belong. Over 96% of our group employees are involved in supporting our communities through financial education, charitable giving and volunteering. Over 80% of all our employees and Partners donate each month to our Charitable Foundation, which is now the 3rd largest corporate charity in UK.

SJP are delighted to have signed The Armed Forces Covenant, and we are active members of LGBT Great, 30% club, The Diversity Project, Disability Confident and more! Find out more: https://www.sjp.co.uk/careers/life-at-sjp

Our Awards:

We understand it’s important to be proud of the company you work for, that’s why we’re proud to share with you some of our recent awards:

• Wealth Manager of the Year – Growth Investor Awards 2021
• Best Wealth Manager – Shares Awards 2021
• Championing LGBTQ Inclusion - Financial Adviser Diversity in Finance Awards 2020
• Top 75 Employer - Social Mobility Foundation Employer Index 2021

To find out more visit: https://www.sjp.co.uk/about-us/our-awards-and-recognition