
Senior Service Designer
- Public sector
- Manchester
- 09/06/2025
- £61,793.00 - £73,702.00 /yearly
- Full Time & Permanent
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Job Type
Salary
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The Government Digital Service (GDS) is the digital centre of government. We are responsible for setting, leading and delivering the vision for a modern digital government.
Our priorities are to drive a modern digital government, by:
We are home to the Incubator for Artificial Intelligence (I.AI), the world-leading GOV.UK and at the forefront of coordinating the UK's geospatial strategy and activity. We lead the Government Digital and Data function and champion the work of digital teams across government.
We're part of the Department for Science, Innovation and Technology (DSIT) and employ more than 1,000 people all over the UK, with hubs in Manchester, London and Bristol.
The Government Digital Service is where talent translates into impact. From your first day, you'll be working with some of the world's most highly-skilled digital professionals, all contributing their knowledge to make change on a national scale.
Join us for rewarding work that makes a difference across the UK. You'll solve some of the nation's highest-priority digital challenges, helping millions of people access services they need.
We are designing and building GOV.UK One Login, a simple, safe, and secure way for people to prove who they are and access government services.
We're also designing and building GOV.UK Wallet, an app for people to save government-issued documents to their phone, so they can show them to prove things when useful.
GOV.UK One Login and GOV.UK Wallet are being made for everyone, to be accessible, inclusive, safe, and easy to use.
We're an ambitious team at the heart of government, full of talented and passionate people. If you'd like to join us in this work, we'd love to hear from you.
Find out more about our work at the GDS Blog.
As a designer at GDS you'll work in multidisciplinary teams, alongside researchers and developers, to deliver world-class, user centred public services that meet the Government Design Principles,
You'll help identify and fix some of the toughest problems in public infrastructure and you will be focussing on the design of services at scale. You'll help the government transform the way it delivers services, so that they're more efficient, simpler, faster and easier to use.
You'll be part of a fantastic design community in government, where we share ideas and challenges with 1000s of designers across the public sector. This is a chance to work on services that matter, at a huge scale, with people who value design.
Find out more about what it's like designing in government on our Design in Government blog.
We are recruiting for a Senior Service Designer. You will be working with skilled teams to design, prototype and build multi-channel cross government public services that change lives.
These skills must be demonstrated in your cover letter and portfolio.
As a Senior Service Designer you'll:
We're interested in people who have:
There are many benefits of working at GDS, including:
Any move to Government Digital Service from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk
Office attendance
The Department operates a discretionary hybrid working policy, which provides for a combination of working hours from your place of work and from your home in the UK. The current expectation for staff is to attend the office or non-home based location for 40-60% of the time over the accounting period.
DSIT does not normally offer full home working (i.e. working at home); but we do offer a variety of flexible working options (including occasionally working from home).
The standard selection process for roles at GDS consists of:
Depending on how many applications we get, there might also be an extra stage before the video interview, for example a phone interview or a technical exercise.
While we value the use of AI technology to enhance our daily work, we also value the personal touch and urge applicants to write cover letters without the use of AI to emphasise their own unique experiences.
In the event we receive a high volume of applications, we will conduct the initial sift against the lead criteria which is:
In order to assist candidates with this role, we will be holding a virtual recruitment event on Wednesday 18th June at 12pm - 1pm to go through the role in more detail. If you are interested in joining this event please e-mail: [email protected] and a member of the team will send you an invitation to the event.
In the Civil Service, we use Success Profiles to evaluate your skills and ability. This gives us the best possible chance of finding the right person for the job, increases performance and improves diversity and inclusivity. We'll be assessing your technical abilities, skills, experience and behaviours that are relevant to this role.
For this role we'll be assessing you against the following Civil Service Behaviours:
We'll also be assessing your experience and specialist technical skills against the following skills defined in the Government Digital and Data Capability Framework for the Senior Service Designer role:
Recruitment Timeline
Virtual recruitment event: Wednesday 18th June at 12pm - 1pm
Sift completion: Tuesday 1st July 2025
Panel interviews: commencing Wednesday 9th July 2025
Candidates that do not pass the interview but have demonstrated an acceptable standard may be considered for similar roles at a lower grade.
A reserve list will be held for a period of 12 months, from which further appointments can be made.
Please note that this role requires SC clearance, which would normally need 5 years' UK residency in the past 5 years. This is not an absolute requirement, but supplementary checks may be needed where individuals have not lived in the UK for that period. This may mean your security clearance (and therefore your appointment) will take longer or, in some cases, not be possible.
For meaningful checks to be carried out, you will need to have lived in the UK for a sufficient period of time, to enable appropriate checks to be carried out and produce a result which provides the required level of assurance. Whilst a lack of UK residency in itself is not necessarily a bar to a security clearance, and expectation of UK residency may range from 3 to 5 years. Failure to meet the residency requirements needed for the role may result in the withdrawal of provisional jobs offers.
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service D&I Strategy.
Sponsorship
DSIT cannot offer Visa sponsorship to candidates through this campaign. DSIT holds a Visa sponsorship licence but this can only be used for certain roles and this campaign does not qualify.
This job is broadly open to the following groups:
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