What if a candidate does not respond?

There are a number of legitimate reasons why you may not have received a response after contacting a candidate. It’s possible, for example, that your email may have ended up in their spam folder.

If you do not receive a response within a reasonable timeframe, we recommend checking if the candidate has included any other contact details (e.g. a contact telephone number) as part of their application.

It’s also worth revisiting their application to check that you have accommodated any reasonable adjustments that they may have requested. Some candidates may prefer to be contacted via email, and some by phone.

If you find that you regularly do not hear back from candidates, there could be an issue with your job listing. In this instance, we recommend that you check your job advert and ensure that the contact details you have listed are correct. 

Otherwise, it could be an accessibility issue with the content of your job description or the website you are linking your job advert to. If you require any assistance with making your website and job posts more accessible, Patchwork Hub offers a range of consulting services to help. To find out more about our services, please visit our Services Overview page or get in touch.