The OSG role does not attract Sponsorship via the Skilled Worker visa/Tier 2 (general) work visa.
Travel to Work Some prison establishments are situated in rural locations with limited public transport options, therefore a driving licence and own transport is beneficial but is not an essential requirement of the role (unless specified). Please note that shift start and finish times are fixed and it is your responsibility to get to and from your place of work on time for the start of your shift. Please carefully consider the location of this vacancy and your transport options.
An extraordinary job. Done by someone like you.
As part of our prison support team, your work will be varied and help to keep the prison moving.
This is an active role where you will be doing a range of physical tasks. These can include lifting and carrying, plus long periods of standing and walking. There will also be periods of lone working whilst undertaking tasks on both day and night shifts.
You will not always be in contact with prisoners, it depends on the prison you work in. You will have full training and a supportive team by your side.
Life as an OSG
Your job can include:
Gate duties
- ensuring the secure entry and exit of staff, visitors, vehicles.
- carrying out searches of staff, prisoners, visitors and vehicles
- walking around the prison site to escort vehicles and contractors
- issuing and collecting staff keys and radios
- walking around the prison site patrolling and searching perimeter fence areas
Control room
- operating the prison radio system
- monitoring CCTV, ensuring all suspicious activities are reported.
Visits
- welcoming visitors on their arrival
- escorting them if needed
Correspondence
- monitoring and logging mail coming into the prison
- reporting any contraband items, preserving evidence where needed
Night duties
- ensuring cell doors are locked and all prisoners are safely accounted for.
Reception
- photographing prisoners
- processing prisoners property and parcels coming into the prison.
Prisoner supervision
- sometimes supervising prisoners
- exchanging clothing and property
- helping prison officers escort prisoners around the prison
Food delivery
- walking around the prison delivering and collecting food trollies, or sometimes using an electric tug vehicle
Driving duties
- transporting prisoners and their escorts to their destination
- collecting mail from the local sorting office, which may involve lifting heavy sacks.
Phone calls
- monitoring the prisons Personal Identification Number (PIN) phone system
- maintaining the log of PIN phone requests from prisoners
- completing relevant records
Procedures and protocol
- understanding and conforming to national and local policies, responding appropriately to incidents and emergencies
You do not need any qualifications to do this job. Helping to keep a prison running smoothly and safely requires good judgement, common sense, responsibility and, above all teamwork.
National - £25,626
The salary figures quoted are for a 37-hour working week inclusive of 20% unsocial hours working allowance which is included in the salary to reflect the requirement to work nights, evening, and weekend shifts.
In addition to your base pay, you will receive:
- annual leave is 25 days on appointment and will increase to 30 days after 10 years service (calculated on a pro-rata basis)
- 9 days bank, public and privilege holidays
- access to a paid Level 2 apprenticeship in customer service
- access to the generous Civil Service pension scheme
- season ticket loans, retail discounts, an Employee Assistance Programme, and a Cycle to Work scheme.
Hours
You will work an average of 37 hours per week, and this will include working night shifts, evenings, weekends, and Bank/Public holidays on a rolling shift pattern (these days are added to your holiday allowance) The frequency of night shifts will vary for each Establishment and can be discussed at interview. For an example of the shift times that you could be working please visit our website
How to apply
Stage 1
Tell us about yourself
Click apply and fill in your personal details on our application form
Stage 2
You will then receive an invitation to book your interview.
The interview will be of a blended nature consisting of behaviours and experience. It will provide the ideal opportunity to tell us more about yourself, your work history, or personal experiences, so we can get to know you better and assess how you will be suited to prison work. Your Strengths will also be assessed at interview, but these are not shared in advance.
For more information please visit our website
Job offers: merit vacancy.
This is a merit job vacancy. If you are successful at the interview, you will be added to a merit list based on your score.
When all applicants have completed the assessment, the prison will make job offers to those with the highest scores first when positions become available.
You can stay on the merit list for 12 months. After this, you will need to apply again.
If your application is unsuccessful at the sift/Interview stage, a six-month waiting period will be applied during which time you will not be allowed to submit any further applications for Operational Support Grade positions.
The jobholder must be able to fulfil all spoken aspects of the role with confidence in English or (when specified in Wales) Welsh.
Working for the Civil Service
The Civil Service Code sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's . Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order
- To Shared Service Connected Ltd (0845 241 5358 (Monday to Friday 8am - 6pm) or e mail [email protected]);
- To Ministry of Justice Resourcing ([email protected]).
- To the Civil Service Commission (details available here)
As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent, and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.
You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the SSCL Recruitment Enquiries Team.
For more information on applying for a role as a candidate with a disability or long-term condition, please see our Disability Confident Scheme Frequently Asked Questions webpage.
Diversity & Inclusion
The Civil Service is committed to attract, retain, and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy.
