We are recruiting Health Protection Administrative Officers to work as part of South East Region Business Operations team. These are key members of our operational team supporting the busy health protection response, and you will need to be a strong administrator, proficient with Microsoft Office packages, and be able to work accurately with pace to meet tight deadlines. You will also be required to keep up-to-date with current practice and learning, and adhere to legislation, policies and procedures.

This is a diverse and interesting role, and one which requires a flexible approach as workload priorities can change. You will be joining our multi-disciplinary Health Protection Operations team of consultants, practitioners, surveillance scientists, emergency planning and business support colleagues. We have a friendly and collaborative team where everyones role is valued and contributes to the UKHSA mission to keep the local population health secure.

Location

This role will be based at our UKHSA Chilton, Harwell Campus, Didcot, Oxford, OX11 0RQ.

The UK Health Security Agency (UKHSA) operates a hybrid working model where business needs allow.  This provides us with greater flexibility about how and where we work, to get the best from our workforce. As a hybrid worker, you will be expected to spend a minimum of 60% of your contractual working hours (approximately 3 days a week pro rata, averaged over a month) working at UKHSA Chilton office.

*Please be aware that this role can only be worked from within the UK and not overseas. Relocation expenses are not available.*

The job purpose is to work collaboratively with all members of the team and/or Directorate to provide an accurate and effective administrative support service. The post holder will work with minimal supervision and be expected to work flexibly as part of a multi-disciplinary team providing a wide range of specific administrative duties.  The post holder may work with colleagues who are based across the country at different sites and/or who work remotely.           

Introduction

At the United Kingdom Health Security Agency (UKHSA) our mission is to provide health security for the nation by protecting from infectious disease and external hazards.  We are a trusted source of advice to government and to the public, focusing on reducing inequalities in the way different communities experience and are impacted by infectious disease, environmental hazards, and other threats to health.

Our mission is challenging, innovative and in the spotlight. We will work to ensure our people have the diverse skills, experiences and backgrounds we need to thrive, that our employees are representative of the communities we serve and feel valued and enabled to play their part in delivering our work.

Creating our working culture is an ongoing process which we are developing by listening and learning together, hearing and acting upon diverse voices and opinions to develop a common sense of identity and effective ways of working.

Responsibilities section:

The job holder will be required to carry out the following responsibilities, activities and duties:

• Operate and update a range of databases and computerised case management / surveillance systems. Input confidential data and information accurately and completely, using the correct formats.
• Deal with complex telephone enquiries and other communications re infectious diseases and incidents that may require a high degree of tact, diplomacy and confidentiality.
• Organising and supporting internal and external meetings where you will be expected to take minutes, both via Microsoft Teams and face-to-face.
• Provide comprehensive administrative support, including preparing and responding to routine correspondence, and diary management of one or more senior staff.

Please see attached job description for full duties. The Job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary.

It is important through your application and Statement of Suitability (1000 words maximum) that you give evidence and examples of proven experience of the outlined criteria, please see the attached job description for a full list.  

Essential

• Educated to Level 2 and / or equivalent experience working at a similar level.
• Experience of using Microsoft Office software i.e., Word, Excel, Outlook and PowerPoint or equivalent.
• Ability to communicate clearly and concisely both orally and in writing. Take time to consider the best communication channel to use for the audience, including making the best of digital resources and considering value for money.
• Ability to produce work that is accurate in a timely fashion, whilst multi-tasking and working in a busy environment.
• Ability to follow guidance, policies, and processes, including handling sensitive and confidential data.
• Ability to handle telephone enquiries and receive visitors.

Desirable

• Educated to Level 3 and / or equivalent experience working at a similar level.
• Experience handling sensitive and/or confidential data.
• Experience of arranging meetings and supporting events and taking minutes.
• Experience of working in an office environment.

• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension with an average employer contribution of 27%
• Range of health and wellbeing support

Any move to UKHSA from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at Childcare Choices , 30 Hours Free Childcare, Tax-Free Childcare and More , Help with Costs , GOV.UK

Working for the UKHSA

For more information on the UKHSA please visit: UK Health Security Agency - GOV.UK (www.gov.uk)

Job contact :

• Name : Daisy Zhang
• Email : [email protected]

Recruitment team

• Email : [email protected]