We have an exciting opportunity within the Data and Cyber Security (DCS) Directorate at UKHSA. As the Business Operations Manager, you will be responsible for providing strategic and operational business support to assist with the efficient and effective running of the Directorate.

Additionally, you will offer strategic advice and support to the Senior Leadership team and manage the administrative functions of the Directorate office.

Location:

This role is based at: 10 South Colonnade, London, E14 4PH.

The UK Health Security Agency (UKHSA) operates a hybrid working model where business needs allow.  This provides us with greater flexibility about how and where we work, to get the best from our workforce. As a hybrid worker, you will be expected to spend a minimum of 60% of your contractual working hours (approximately 3 days a week pro rata, (averaged over a month) working at one of UKHSA's locations (Birmingham, Leeds, Liverpool, and London).  Specialist or regional roles will be based at the appropriate UKHSA site. For certain roles, some additional flexibility may be possible, which will be agreed upon with the hiring manager based on individual requirements and business needs.

*Please be aware that this role can only be worked from within the UK and not overseas. Relocation expenses are not available. *

The job holder will be required to carry out the following responsibilities, activities and duties:

Operational management/Governance

• Manage the co-ordination and completion of various directorate submissions for monthly and quarterly business returns (i.e. resourcing & workforce planning, budgetary information, performance updates) and internal audits.
• Ensure there is effective two-way flow of risk related information up to the Senior Team including a tracking mechanism and escalation process.
• Actively seek to identify, recommend and implement improvements.

Financial and Resource Management

• In conjunction with the Directorates allocated Finance Business Partner and Director/Deputies, undertake the annual budget setting review, coordinating the various budget setting activities.
• Undertake regular budget monitoring in liaison with the Finance Business Partner. Initiate and be responsible for any consequent remedial action on behalf of the Director, in conjunction with the allocated Finance Business Partner.

Planning and Organisation

• Contribute to the planning of Boards and Committees for the Directorate, identifying interdependencies across Programmes/functions

Leadership, Management and Engagement

• Strategic advice and support to the Directorates leadership team
• Contribute to and support the development & delivery of the SLT, DCS away days and Town hall meetings
• Oversight/ ensure mandatory training completed on time
• Lead/oversee the development, planning and implementation of DCS responses and actions for the People survey.

Human Resources Management

• Have oversight of the recruitment activity for the directorate working with directorate teams, recruitment, HR and Finance teams where appropriate

Please review the Job Description for the full list of responsibilities.

The duties/responsibilities listed above describe some of the key responsibilities of the post and is not intended to be exhaustive. The Job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary.

It is important through Statement of Suitability of 800 words that you give evidence and examples of proven experience of each of the essential criteria (for full details of all essential criteria please refer to the attached job description):  Please ensure your statement of suitability stays within the 800-word limit, as any additional words will be discarded.

Essential

• Significant relevant experience working in a business support role, including experience of understanding, monitoring and provision of accurate financial/budgeting data and strategic workforce planning
• Ability to deal with complex matters and difficult situations, requiring persuasion and influence.
• Ability to plan for long and short-term and adjust plans and resource to meet requirements
• Analyse and use a range of relevant, credible information from internal and external sources to support decisions, communicating in the most appropriate style
• Ability to draft briefing papers and correspondence at a senior level
• You actively encourage and provide opportunities for others to share ideas and contributions.

Desirable

• Experience working in a public-sector organisation
• Experience of managing and motivating a team and reviewing performance of individuals
• Experience of managing projects and reporting risk
• Able to successfully operate in a politically sensitive environment.

Please review the Job Description for the full criteria.

Working for the UKHSA

For more information on the UKHSA please visit: UK Health Security Agency - GOV.UK (www.gov.uk)

Benefits

• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension with an average employer contribution of 27%
• Range of health and wellbeing support.

Job contact :

• Name : Chantelle May
• Email : [email protected]

Recruitment team

• Email : [email protected]