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Contract Support Officer West - Training Management Group
- Public sector
- 15/07/2024
- £35290.00 /yearly
- Full Time & Permanent
Job Type
Salary
Date Posted:
Expiration date:
Job ID
The Selborne contract delivers 85% of the RN's training through Team Fisher (Capita, Raytheon, Fujitsu & University of Lincoln) the Contractor has responsibility for management and delivery of the training output for all in-scope training.
The Authoritys role is to ensure standards are maintained, services are delivered and to oversee, assure, consult, inform and influence, but not to determine the way the Contractor delivers its services.
The CSO West is responsible for assurance of Business as Usual delivery for the Royal Navy's establishments in the South West of England. Whilst this position is based in Portsmouth, regular travel to RNAS Culdrose, HMS Raleigh, BRNC Dartmouth and CTCRM Lympstone will be required.
This post is advertised as 37 hours per week
Contract Support Officers manage the business-as-usual delivery of the Selborne contract. The CSO is empowered to manage the delivery of services on contract in accordance with agreed levels of service/output and performance for their Establishments.The post holder acts as the interface between the Authority and Contractor (the face of the Authority), building and maintaining collaborative working arrangements and ensuring training is delivered and change implemented.
Support your line manager in managing the business-as-usual delivery of the services under the Selborne contract in accordance with agreed levels of service/output and performance. Represent the Contract Designated Officer at Training Establishment level, acting as the Establishment point of contact for business-as-usual delivery and administration of the Selborne contract.
Operate the Front Door Process for change requirements, triage requirements, guiding customers through the process and complying with TMG and Navy Command processes.
Support the Operations and Delivery team regarding in matters relating to their establishments.
Through regular liaison with the TMG Commercial team liaise commercial issues at the earliest opportunity
The successful candidate will be able to demonstrate an ability to delivery sound management of a contract, through managing their contractor, liaising with stakeholders and making sound decisions to support the outputs of the TMG.
Previous experience in a contract management or service delivery role would be advantageous though not essential.
The successful candidate would be offered the opportunity to gain the pan government Contract Management Capability Programme training and accreditation up to Expert level.
We'll assess you against these behaviours during the selection process:
As a civil servant in Navy Command, you will be part of a forward-looking organisation with inclusive workplace policies, excellent career prospects, and a job that makes a difference. Navy Command prides itself on being a supportive employer and where possible encourages flexible working, helping you to maintain a great work/life balance. Other benefits for Navy Command civil servants include:
25 days paid annual leave rising (1 day per year) to 30 days upon completion of 5 years service
A very competitive pension scheme
Personal & professional development
Alternative working patterns for many roles
Access to a confidential, professional support service
Discount schemes
Bicycle / season ticket loans
Enhanced maternity, paternity, and adoption leave
Special paid leave to volunteer up to 6 days a year
In Navy Command we believe that everyone has the potential to make a difference and you will be supported to help you learn and advance in your career. This includes working towards membership of a professional body and/or undertaking an apprenticeship as part of your role. An apprenticeship is a combined package of work and training. Through an apprenticeship you will gain professional knowledge, practical experience, and the broader skills required to upskill you in your current role and pave the way for your future career. Most of the training will be on-the-job, with the remaining off-the-job training often delivered by a training provider. This means minimal disruption and maximum impact. Professional qualifications can be achieved through an apprenticeship and range from Level 2 (equivalent to 5 GCSEs), Level 3 (equivalent to 2 A Levels), and Levels 4 -7, which can give you a foundation degree, a full bachelors degree, or a masters degree. Apprenticeships normally last between 12 months - 3 years, depending on the level of the apprenticeship.
Where business needs allow, some roles may be suitable for a combination of office and home-based working. This is a non-contractual arrangement where all office-based employees will be expected to spend a minimum of 60% of their working time in office, subject to capacity and any required workplace adjustments. Requirements to attend other locations for official business, or work in another MOD office, will also count towards this level of attendance. Applicants can request further information regarding how this may work in their team from the Vacancy Holder (see advert for contact details). Defence Business Services cannot respond to any questions about working arrangements.
The post does not offer relocation expenses.
External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period.
Please Note: Expenses incurred for travel to interviews will not be reimbursed.
Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.
Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/.
The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.
MOD Recruitment Satisfaction Survey we may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Notice sets out how we will use your personal data and your rights.
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.
Candidates will be required to provide CV details to include job history and previous skills and experience. and Personal Statement of Suitability (750 words).
Individuals are advised to tailor their Personal Statement to provide evidence of personal delivery in the following areas:
The initial sift on CV and Personal Statement will take place within two weeks of the advert closing date, and interviews will follow as soon as practicable.
At interview, you will be assessed against the following Success Profiles Behaviours:
Interviews will take place in person at HMS Excellent, Whale Island, Portsmouth.
Feedback will only be provided if you attend an interview or assessment.
The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact: [email protected] .
As a result of the changes to the UK immigration rules which came into effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points based system, where a role has been deemed to be business critical.
The role currently being advertised has not been assessed as business critical and is therefore NOT open to applications from those who will require sponsorship under the points based system. Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn.
This job is broadly open to the following groups:
Candidate Information Pack Opens in new window (docx, 31kB) |
22_0656 NC Applicant guide A4 - Digital Opens in new window (pdf, 2922kB) |
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