Data Support Analyst

  • Financial Services
  • Cirencester
  • 07/02/2024
  • Fixed Term Contract

Job Overview

Job Type
Fixed Term Contract
Date Posted:

Additional Detail

Job ID
Work Location
Remote and/or Onsite

Job Description

If the link to apply for no longer works this may be because the job opportunity has closed early. We occasionally close vacancies early due to high volumes of applications. We would therefore recommend you complete your application prior to the closing date which is for guidance only.

St. James's Place (SJP) works in partnership to plan, grow and protect our clients’ financial futures. We deliver personalised, face-to-face financial advice to our clients, who trust us to manage their money to reach their goals. We provide this service via the Partnership, a network of qualified, expert advisors. We put financial wellbeing and responsible business choices at the heart of everything we do. We believe in the value of difference and know that diverse teams can help us problem solve and innovate for clients.

We look for people to join SJP to make an impact and to contribute to our culture which is based around long term relationships, doing the right thing, and being the best version of ourselves.

Location: Cirencester Office

Workplace Type: Hybrid

Employment Type: 6 month Secondment 

Seniority: Associate

We are looking for a technical and data driven Data Support Engineer to join our Technology Division in the Technology Operations Team. You’ll be responsible for supporting existing data processes and applications and responding to partner enquiries regarding Data Warehouse, Online Wealth Account, surrounding systems, and production of Management Information.

Data is a core SJP asset, but data can only be used if there is confidence that the data is accurate. The data support analyst must be able to analyse issues and propose solutions is such a way that the target user group is confident in the resolved data so internal SJP users can make business decisions.

If you are a hardworking Data professional with a keen interest in financial services, we would love you hear from you!

What you’ll be doing

  • Analysing of data-related issues in client Wealth accounts or supporting systems, identification of root causes and provision of solution.
  • Collaborating closely with internal & external stakeholders to understand their business requirements and interpret them from a technical standpoint
  • Querying SJP data from a range of sources & producing meaningful analysis & MI with the data in a report or dashboard format.
  • Liaising with onsite & offshore development teams.
  • Collaborating closely with third party data providers, including setting up and leading meetings as well as improving processes

Who are we looking for?

  • Able to understand and write SQL for Microsoft SQL Server, and be willing to improve their skills in this area.
  • Able to analyse issues and propose solutions is such a way that the target user group is confident in the resolved data
  • Experience of Data Warehouse concepts including use of Facts and Dimensions.
  • Analytical, adaptable, and able to problem solve.
  • Understanding of ITIL/ITSM processes, especially incident management

What's in it for you?

  • Non-Contributory Pension – 10% (increasing with length of service up to 15%) with further pension matching.
  • Parental leave – 6 months full pay
  • 28 days holiday entitlement plus bank holidays (based on full-time equivalent) with the option to buy up to an additional 5 days holiday

Flexible Working

We know that everyone works best in different ways, at different times and in different environments. We have introduced a hybrid working policy to provide greater flexibility for part-time work, job-sharing, remote working, and flexibility on hours. Our people are encouraged to work in a flexible way that suits their lifestyle, so please ask the question and start a conversation!

Research tells us that applicants (especially those from underrepresented groups) can be put off from applying for a role if they do not meet all the criteria or have been on an extended career-break. If you think you would be a good match for this role and can demonstrate some transferable experience please apply, regardless of whether you tick every box.

What's next?

Our team will be in touch. As a business regulated by the FCA we would advise you to familiarise yourself with the conduct regulations and in particular consumer duty obligations prior to an interview with SJP.

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