The Public Sector Fraud Authority (PSFA) is the UK government’s Centre of Expertise for the management of fraud and associated error against the public sector. It leads the Government’s Counter Fraud Function, which brings together the c.16,000 people who work in ministerial departments and public bodies to fight fraud.
The PSFA sits at the heart of government, reporting to HM Treasury and the Cabinet Office; sharing best practice across the public sector including devolved administrations and local governments.
Government Counter Fraud Profession (GCFP)
The Government Counter Fraud Profession comprises more than 9,000 members drawn from around 85 public bodies working to fight fraud across the public sector. The GCFP brings together individual and organisational learning from across the public sector, enabling us to take our next steps in the fight against the constant threat of fraud.
The establishment of the GCFP and continued investment in counter fraud resources demonstrates the Government’s commitment to finding and dealing with fraud across the public sector.
The Profession sets out to tackle fraud head on by committing to invest in this group of highly skilled people, who are at the forefront of protecting public services and fighting economic crime. By providing the standards, guidance and tools for GCFP members to develop their knowledge, skills and experience, we will not only ensure public sector organisations benefit from a common understanding of the skills needed to counter fraud, but also recognise those professionals who lead the fight.
Through the empowerment of its members, throughout their careers, the community created around the GCFP will continue to grow and develop, to protect public services and fight economic crime.
Job overview
We are looking for a GCFP Training and Assurance Coordinator to support our Centre of Learning Delivery Manager and our Membership Assurance Manager with planning, administration, and the coordination of a wide variety of activities to ensure learning programmes and assurance activities are delivered on time and within budget. You will act as a key liaison between team members and external stakeholders, managing documentation, monitoring progress, identifying risks, and performing administrative tasks to ensure efficiency and successful delivery.
You will be passionate about increasing public sector capability, and have the skills to manage learning-related activities. Working across multiple organisations, both within the public sector and beyond, you will have the ability to engage confidently and competently with a range of stakeholders both in-person and online. You will have experience in administration or programme coordination and excellent organisational, communication, and time management skills.
The role includes working with a team of fraud learning specialists. It is interesting, demanding and fast-paced. You should enjoy taking ownership of your own work, communicating proactively and supporting the development of others.
Key deliverables and responsibilities of these posts will include:
- Learning Programme planning and coordination: assisting in developing learning programme plans, setting timelines, and ensuring all tasks are executed efficiently on time and to high quality.
- Assurance Programme planning and coordination: being the point of contact with stakeholders subject to assurance review, ensuring timelines are clear and on track and all documentation is handled correctly.
- Support the External Quality Assurance (EQA) strategy: collaborating with delivery partners, ensuring evidence requirements, validation, and independent oversight of outcomes are in place.
- Support process integrity: for membership applications, including eligibility checks, accreditation decisions, and appeals/exit processes, in coordination with the Head of Assurance.
- Monitoring and Reporting: Support on tracking programme progress and managing and maintaining documentation, supporting on progress reports, and monitoring deadlines ensuring all records are kept up to date.
- Stakeholder Communication: Act as a primary point of contact for external stakeholders, facilitating meetings, and ensuring clear communication.
- Administrative Support: Handling some administrative tasks such as booking events and meetings, travel, taking minutes, managing and maintaining databases.
- Risk and Quality Management: Support on identifying programme delivery and quality risks, escalating and communicating them to senior colleagues.
- Budgeting: Support on budget queries and updating budget tracker where required.
- Customer Contact: Dealing with Centre of Learning and Assurance enquiries, and overseeing the management of the Centre of Learning email inbox.
- IT skills: Working on relevant task and programme management software, Microsoft Office Suite (Word, Excel) Google Suite (Sheets, Docs) and bespoke learning delivery platforms (e.g. Aula).
- Further duties within the scope of the grade and within the limits of their skill, competence and training.
- Travel, as required, to UK locations including the PSFA bases (currently Glasgow, London, Newcastle, York and Manchester) and our training delivery sites e.g. currently Cranfield University.
Person specification
Essential Criteria
- Strong prioritisation, planning and delivery skills in steering multiple pieces of work to a successful conclusion. (lead)
- Comfortable working at pace whilst managing competing priorities.
- Excellent stakeholder management skills, with experience of engaging across sectors.
- Excellent written and oral presentation skills, able to communicate complex information succinctly.
- Excellent IT literacy, including the use of the Google Suite.
- Ability to work with accuracy and close attention to detail.
- Strong organisational skills and adaptable/flexible to new tasks at short notice.
- Ability to work on own initiative
Desirable Criteria
- Knowledge of the Government Counter Fraud Function/Profession.
- Hold a project delivery, finance and/or administration-related qualification.
- Experience within a Capability environment supporting learning programme delivery.
- Experience of EQA activities.
Additional information
Cabinet Office policy is that a minimum 60% of your working time should be spent at your principal workplace. For some roles, due to their nature and the business need, this may be up to 100%. Requirements to attend other locations for official business will also count towards this level of attendance.
Behaviours
We'll assess you against these behaviours during the selection process:
- Delivering at Pace
- Managing a Quality Service
- Working Together
Benefits
Alongside your salary of £37,922, Cabinet Office contributes £10,986 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
- Learning and development tailored to your role.
- An environment with flexible working options.
- A culture encouraging inclusion and diversity.
- A Civil Service Pension which provides an attractive pension, benefits for dependants and employer contributions of 28.97%.
- A minimum of 25 days of paid annual leave, increasing by one day per year up to a maximum of 30.
Artificial intelligence
Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience.
Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action.
Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.
Selection process details
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.
After submission of the first stage of your application you will be invited to complete a Civil Service Work Strengths Test. If you successfully pass the test, you will be invited to complete the final stage of the application.
Please complete the online tests as soon as possible (within 24-48 hours is recommended), the closing date for the tests is 23:55 on 19/06/2026. If you fail to complete the online test before the deadline your application will be withdrawn. Guidance for the test will be available when you are invited to take the test. The tests are administered online and accessed via the CS Jobs website.
Application process
- You will be required to submit a CV and examples of the behaviours listed in the advert.
Should a large number of applications be received, an initial sift may be undertaken using CV and personal statement to evidence the lead criteria, which is ‘Delivering at Pace” Selection process
- CV review
- Civil Service Test on Work Strengths
Interview, including a 5 minute presentation, followed by questions relating to the candidate’s experience in the essential criteria listed and the three behaviours. Expected timeline (subject to change)
- Expected sift date - TBD
- Expected interview date/s – TBD
- Interview location - Your interview will either be conducted face to face or by video. You will be notified of the location if you are selected for interview.
Further information
A reserve list may be held for a period of 12 months from which further appointments can be made.
Any move to Cabinet Office from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare; for further information visit the Childcare Choices website.
If successful and transferring from another Government Department a criminal record check may be carried out.
In order to process applications without delay, we will be sending a Criminal Record Check to (Disclosure and Barring Service/Disclosure Scotland on your behalf.
However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing [email protected] stating the job reference number in the subject heading.
For further information on the Disclosure Scotland confidential checking service telephone: the Disclosure Scotland Helpline on 0870 609 6006 and ask to speak to the operations manager in confidence, or email [email protected].
Please note that this role requires CTC clearance, which would normally need 3 UK residency in the past 3. This is not an absolute requirement, but supplementary checks may be needed where individuals have not lived in the UK for that period. This may mean your security clearance (and therefore your appointment) will take longer or, in some cases, not be possible.
Please be aware the levels of national security clearance are changing which may impact on the level needed for this role by the time of appointment. All efforts will be made to keep candidates informed of any changes and what that will mean in terms of vetting criteria. For more information please See our vetting charter.
For further information on National Security Vetting please visit the Demystifying Vetting website.
New entrants are expected to join on the minimum of the pay band.
Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences.
This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment.
A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.
Existing Civil Servants and applicants from accredited NDPBs are eligible to apply, but will only be considered on loan basis (Civil Servants) or secondment (accredited NDPBs). Prior agreement to be released on a loan basis must be obtained before commencing the application process. In the case of Civil Servants, the terms of the loan will be agreed between the home and host department and the Civil Servant. This includes grade on return.
This role is full time only. Applicants who wish to work an alternative pattern are welcome to apply however your preferred working pattern may not be available and you should discuss this with the vacancy holder before applying.
Reasonable Adjustments
If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.
If you need a change to be made so that you can make your application, you should:
Contact Government Recruitment Service via [email protected] as soon as possible before the closing date to discuss your needs.
Complete the ‘Assistance required’ section in the ‘Additional requirements’ page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.
If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.
Feedback will only be provided if you attend an interview or assessment.
Security
Successful candidates must undergo a criminal record check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is counter-terrorist check (opens in a new window). See our vetting charter (opens in a new window).
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
This job is broadly open to the following groups:
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window).
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).
Apply and further information
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.
The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Contact point for applicants
Job contact
Recruitment team
Further information
Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel that your application has not been treated in accordance with the Recruitment Principles, and wish to make a complaint, then in the first instance you should contact Government Recruitment Service by email at : [email protected].
If you are not satisfied with the response you receive, then you can contact the Civil Service Commission at [email protected].
For further information on the Recruitment Principles and bringing a complaint to the Civil Service Commission, please visit their website at: https://civilservicecommission.independent.gov.uk/.
Attachments
Cabinet Office Employee Offer - Opens in new window (pdf, 302kB)
Cabinet Office Terms and Conditions - External 2025-02-20 (2) Opens in new window (docx, 94kB)
