![Driver and Vehicle Standards Agency](https://patchworkhub.org/uploads/0000/770/2024/08/29/driver-and-vehicle-standards-agency-logosvg-1-600.png)
Senior User Researcher
- Public sector
- 09/07/2024
- £40808.00 /yearly
- Full Time & Permanent
Job Type
Salary
Date Posted:
Expiration date:
Job ID
We offer hybrid working giving you greater flexibility about where and when you work.
The Senior User Researcher will be joining our discovery teams to work with our Lead Business Analysts and Service Designers to help provide skills and knowledge across the wider agency. Bring your user-centred research expertise and join us in supporting and leading digital teams with discovery. You will ensure we create the best possible ideas, opportunities and improvements for those who use our services.
Were looking for an individual who:
If this sounds like you, then make sure to apply! There really is no better time to join us at Driver and Vehicle Standards Agency (DVSA). Were committed to improving safety on Britains roads and have growing opportunities to work on a wide range of interesting and exciting projects across our programmes.
Our Digital-first vision is supported by a clear strategy which allows our staff to develop and grow.
Theres never been a better time to join the DVSA.
If you want to find out more about this role, get tips on the application or ask the hiring manager (Helen Joy - Lead User Researcher) any questions, join us for a virtual information session on 10th July at 17:30. Click here to register.
The Senior User Researcher is an experienced UX researcher who works with minimal support and can influence and mentor others.
You will:
For further information please see the attached Role Profile.
Additional Information
This role can be based in Bristol, Swansea, Nottingham, Newcastle, Oldham, Birmingham or Leeds. Your presence at one of these locations will form part of the working arrangements agreed with you. We operate a hybrid working model giving you greater flexibility about where and when you work. Our expectation is that you will spend a minimum 60% of your time at your base location. Visits to other DVSA sites or work locations count towards this.
About You
There may be an element of travel associated with this role to other DVSA offices, with some infrequent overnight stays.
Please take note that DVSA does not hold a UK Visa & Immigration (UKVI) Skilled Worker License sponsor and are unable to sponsor any individuals for Skilled Worker Sponsorship.
About Us
The Driver and Vehicle Standards Agency (DVSA) helps keep Britain moving, safely and sustainably.
We do this by helping people through a lifetime of safe and sustainable journeys, helping them keep their vehicles safe to drive, and protecting them from unsafe drivers and vehicles.
Were working hard to:
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the and the .
To find out more about how we champion diversity and inclusion in the workplace and making DVSA a great place to work visit our Careers website.
We'll assess you against these behaviours during the selection process:
We'll assess you against these technical skills during the selection process:
How to Apply
As part of the application process, you will be asked to complete a CV and Personal Statement (750 words). Further details around what this will entail are listed on the application form.
Please structure your Personal Statement to provide detailed evidence of each of the following:
Sift & Interview Dates
The sift is due to take place week commencing 15th July 2024.
Interviews are due to take place week commencing 29th July 2024.
This interview will be conducted via a video interview, details of which will be provided to you should you be selected for interview.
We will try to meet the dates set out in the advert. There may be occasions when these dates will change. You will be provided with sufficient notice of the confirmed dates.
The selection process will be designed specifically for the role. As a result, your assessment will include:
Youre encouraged to become familiar with the Role Profile attached, as you may be assessed against any of the criteria recorded within.
The Department for Transport recruits using Success Profiles. For each role, we consider what you need to demonstrate to be successful.
This gives us the best possible chance of finding the right person for the job, drives up performance and improves diversity and inclusivity.
You can read more about Success Profiles here.
Reasonable Adjustments
As a Disability Confident Leader employer, we are committed to ensuring that the recruitment process is fair, accessible and allows all candidates to perform at their best. If a person with a visible or non-visible disability is substantially disadvantaged, we have a duty to make reasonable changes to our processes.
Complete the Assistance required section in the Additional requirements page of your application form to tell us what changes or help you might need during the recruitment process. For instance, you may need wheelchair access at an interview, or if youre deaf, a Language Service Professional.
If you need a reasonable adjustment so that you can complete your application, you should contact Government Recruitment Service via [email protected] as soon as possible before the closing date to discuss your needs.
Document Accessibility
If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.
This job advert contains links to the DfT Careers website. Our website provides useful guidance and information that can support you during the application process. If you cannot access the information on our website for any reason, please email [email protected] for assistance.
Further Information
For more information about how we hire, and for useful tips on submitting your application for this role, visit the How We Hire page of our DfT Careers website. You can find detailed information about the recruitment process and what to expect when applying for a role.
Pre-employment Checking
Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicants details held on the IFD will be refused employment.
A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5-year period following a dismissal for carrying out internal fraud against government.
This job is broadly open to the following groups:
Role Profile - Senior User Researcher Opens in new window (pdf, 187kB) |
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