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St. James's Place (SJP) works in partnership to plan, grow and protect our clients’ financial futures. We deliver personalised, face-to-face financial advice to our clients, who trust us to manage their money to reach their goals. We provide this service via the Partnership, a network of qualified, expert advisors. We put financial wellbeing and responsible business choices at the heart of everything we do. We believe in the value of difference and know that diverse teams can help us problem solve and innovate for clients.
We look for people to join SJP to make an impact and to contribute to our culture which is based around long term relationships, doing the right thing, and being the best version of ourselves.
Location: United Kingdom This role can be based in any of our location offices.
Workplace Type: On-Site
Employment Type: 9 month Fixed-Term Contract
Seniority: Associate
The Team Leader provides support nationally leading a team of Operations Specialists who are responsible for coordinating, delivering and implementing initiatives and projects.
Responsible for 3-4 direct reports and reporting to the Manager - Project Delivery on priorities, workload, and the provision of day-to-day support as needed to ensure a joined-up approach, driving efficiencies with the goal of improving the end result and overall performance of the area.
What you will be doing:
- Leading the Project Implementation Team, setting objectives, conducting and regular 121's and PDRs and leading their development.
- Taking responsibility for the successful implementation of all projects whether field or Cirencester based aligning them with the business objectives.
- Exercising a high level of autonomy to lead a team of specialists in implementing implementation plans and strategies ensuring each have the relevant abilities and competencies required.
- Owning key projects deliverables including the communication and engagement of the Partnership and FMT.
- Contributing to the development and improvement of key processes and deliverables by offering insights and implementing effective strategies.
- Providing valuable advice and analysis of meaningful MI to the Operations team and FMT, supporting their decision-making processes.
- Building and maintaining strong working relationships with the FMT and Senior Management to establish collaborative working in line with the One Operating Model.
Who we’re looking for:
An experienced team leader with the following skills:
- Proven experience in delivering workstreams/projects within budgets and deadlines, ability to solve complex questions and to react to change.
- Substantial administration and operational management experience with the ability to manage and prioritise several tasks at once.
- Excellent communication and relationship building skills, ability to influence and to bounce back from setbacks.
- Experience of collating MI and producing significant and clear outputs.
- Strong MS Office skills, able to create materials, proficient in Asana, Zoom and Teams.
Special Requirements:
National Travel and overnight stays will be required.
What's in it for you?
- Non-Contributory Pension – 10% (increasing with length of service up to 15%) with further pension matching.
- Parental leave – 6 months full pay
- 28 days holiday entitlement plus bank holidays (based on full-time equivalent) with the option to buy up to an additional 5 days holiday
Flexible Working
We know that everyone works best in different ways, at different times and in different environments. We have introduced a hybrid working policy to provide greater flexibility for part-time work, job-sharing, remote working, and flexibility on hours. Our people are encouraged to work in a flexible way that suits their lifestyle, so please ask the question and start a conversation!
Research tells us that applicants (especially those from underrepresented groups) can be put off from applying for a role if they do not meet all the criteria or have been on an extended career-break. If you think you would be a good match for this role and can demonstrate some transferable experience please apply, regardless of whether you tick every box.
Reasonable Adjustments
We're an equal opportunities employer and want to ensure our recruitment process is accessible and inclusive for all, if you require reasonable adjustment(s) at any stage please let us know by emailing us at [email protected]
What's next?
Our team will be in touch. As a business regulated by the FCA we would advise you to familiarise yourself with the conduct regulations and in particular consumer duty obligations prior to an interview with SJP.
